Privacy Policy

Last updated: November 22, 2025

Privacy Policy for Queen Of Super Car Rental LLC

Welcome to Queen Of Super Car Rental LLC (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit www.queenofsupercarrental.com or use our luxury car rental services in the United Arab Emirates. By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We collect information to provide safe and legally compliant rental services.
1.1 Information You Provide: Full name, nationality, date of birth, passport/Emirates ID details, driver’s license details, selfie verification, phone number, WhatsApp number, email, delivery/pickup addresses, rental dates, payment details (card/bank/crypto), special requests, and communication content (email/WhatsApp).
1.2 Automatically Collected Information: IP address, browser type, operating system, device identifiers, page behavior, session duration, location (if shared), and cookies/analytics data.
1.3 Vehicle Usage Information: GPS location, mileage, fuel levels, driving behavior alerts, traffic fines, Salik toll records, incident/accident reports, and telematics needed for fleet management and security.

2. How We Use Your Information

We process your information for: processing bookings, delivering/picking up vehicles, verifying identity and driving eligibility, preparing rental agreements, processing payments/deposits/refunds, preventing fraud, tracking vehicles for safety and legal compliance, communicating booking confirmations and service updates, contacting you regarding accidents/fines/security matters, improving website performance and customer experience, marketing communications (optional), and fulfilling legal/regulatory obligations.

3. How We Share Information

We do not sell personal data. We may share information with: payment processors, insurance companies, IT/cloud hosting partners, maintenance and repair providers, delivery drivers, and service providers required for rental operations. We may also share information with DubaiPolice, RTA, UAE government authorities, or courts when legally required. In case of a merger/acquisition, your data may be transferred. We may share information with your explicit consent for special requests (e.g., hotel concierge).

4. Data Security

We use SSL/TLS encryption, secure storage, access controls, encrypted documents, and regular security reviews. While no method is completely secure, we take all reasonable measures to protect your data.

5. Data Retention

Rental agreements: 7 years. Payment and financial records: 7 years. Traffic fines and accident documents: until resolved + 3 years. GPS data: up to 12 months. Marketing data: until you unsubscribe. Security deposit-related data: up to 30 days after vehicle return unless legally required longer.

6. Your Privacy Rights

You may request access, correction, deletion (if legally permitted), objection to marketing, data transfer, or withdrawal of consent. Contact info@queenofsupercarrental.com for all requests. We respond within 30 days.

7. Cookies & Tracking

We use essential cookies, preference cookies, analytics cookies, and marketing cookies to operate our website, enhance security, analyze visitor behavior, and improve user experience. You may disable cookies in your browser settings, but some features may not work properly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before use.

9. Children’s Privacy

Our services are intended for individuals aged 21 and above. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us immediately.

10. International Data Transfers

Some information may be processed in countries outside the UAE (e.g., cloud hosting, payment gateways). We ensure appropriate safeguards are applied.

11. Policy Updates

We may update this policy to reflect legal, operational, or service changes. The updated version will always appear on this page with a revised “Last updated” date. Continued use signifies acceptance.

12. Contact Information

Queen Of Super Car Rental LLC, Warehouse 101, Storage 2, Al Quoz Industrial Area 2, Dubai, United Arab Emirates.
Email: info@queenofsupercarrental.com
Phone/WhatsApp: +971 55 478 3911
Website: www.queenofsupercarrental.com