Last updated: November 22, 2025

Privacy Policy for Queen Of Super Car Rental LLC

Welcome to Queen Of Super Car Rental LLC (“Company”, “we”, “our”, “us”). We are

committed to protecting your privacy and handling your personal information responsibly. This

Privacy Policy explains how we collect, use, share, and protect your information when you visit

www.queenofsupercarrental.com or use our luxury car rental services in the United Arab

Emirates. By using our website or services, you agree to this Privacy Policy. If you do not agree,

please discontinue use immediately.

1. Information We Collect

We collect information to provide safe and legally compliant rental services.

1.1 Information You Provide: Full name, nationality, date of birth, passport/Emirates ID

details, driver’s license details, selfie verification, phone number, WhatsApp number, email,

delivery/pickup addresses, rental dates, payment details (card/bank/crypto), special requests, and

communication content (email/WhatsApp).

1.2 Automatically Collected Information: IP address, browser type, operating system, device

identifiers, page behavior, session duration, location (if shared), and cookies/analytics data.

1.3 Vehicle Usage Information: GPS location, mileage, fuel levels, driving behavior alerts,

traffic fines, Salik toll records, incident/accident reports, and telematics needed for fleet

management and security.

2. How We Use Your Information

We process your information for: processing bookings, delivering/picking up vehicles, verifying

identity and driving eligibility, preparing rental agreements, processing

payments/deposits/refunds, preventing fraud, tracking vehicles for safety and legal compliance,

communicating booking confirmations and service updates, contacting you regarding

accidents/fines/security matters, improving website performance and customer experience,

marketing communications (optional), and fulfilling legal/regulatory obligations.

3. How We Share Information

We do not sell personal data. We may share information with: payment processors, insurance

companies, IT/cloud hosting partners, maintenance and repair providers, delivery drivers, and

service providers required for rental operations. We may also share information with DubaiPolice, RTA, UAE government authorities, or courts when legally required. In case of a

merger/acquisition, your data may be transferred. We may share information with your explicit

consent for special requests (e.g., hotel concierge).

4. Data Security

We use SSL/TLS encryption, secure storage, access controls, encrypted documents, and regular

security reviews. While no method is completely secure, we take all reasonable measures to

protect your data.

5. Data Retention

Rental agreements: 7 years. Payment and financial records: 7 years. Traffic fines and accident

documents: until resolved + 3 years. GPS data: up to 12 months. Marketing data: until you

unsubscribe. Security deposit-related data: up to 30 days after vehicle return unless legally

required longer.

6. Your Privacy Rights

You may request access, correction, deletion (if legally permitted), objection to marketing, data

transfer, or withdrawal of consent. Contact info@queenofsupercarrental.com for all requests. We

respond within 30 days.

7. Cookies & Tracking

We use essential cookies, preference cookies, analytics cookies, and marketing cookies to

operate our website, enhance security, analyze visitor behavior, and improve user experience.

You may disable cookies in your browser settings, but some features may not work properly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for

their privacy practices. Review their policies before use.

9. Children’s Privacy

Our services are intended for individuals aged 21 and above. We do not knowingly collect data

from minors. If you believe a child has submitted data, contact us immediately.

10. International Data Transfers

Some information may be processed in countries outside the UAE (e.g., cloud hosting, payment

gateways). We ensure appropriate safeguards are applied.

11. Policy Updates

We may update this policy to reflect legal, operational, or service changes. The updated version

will always appear on this page with a revised “Last updated” date. Continued use signifies

acceptance.

12. Contact Information

Queen Of Super Car Rental LLC, Warehouse 101, Storage 2, Al Quoz Industrial Area 2, Dubai,

United Arab Emirates.

Email: info@queenofsupercarrental.com

Phone/WhatsApp: +971 58 852 6309

Website: www.queenofsupercarrental.com

13. Governing Law

This Privacy Policy is governed by UAE law. Any disputes fall under the jurisdiction of Dubai

Courts.